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Virtual Desktop Support Centre

Helpdesk standard support hours from 8am to 6pm Monday to Friday (Sydney time)
After hours for high priority issues: 6am - 8am and 6pm to midnight

General Support

Log a ticket during business hours

Account Holder Portal

Log After-Hours Critical Tickets
Log Billing & Security Tickets

After Hours Requests

We are able to assist with critical requests after hours (eg Cloud Server unavailable). These requests must be made via the Account Holder Portal.

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