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Virtual Desktop Support Centre
Helpdesk standard support hours from 8am to 6pm Monday to Friday (Sydney time)
After hours for high priority issues: 6am - 8am and 6pm to midnight
General Support
Log a ticket during business hours
Account Holder Portal
Log After-Hours Critical Tickets
Log Billing & Security Tickets
After Hours Requests
We are able to assist with critical requests after hours (eg Cloud Server unavailable). These requests must be made via the Account Holder Portal.
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